Return & Refund Policy

Return eligibility, return requests, cancellations and refund processing

Last updated: October 14, 2026

Business confirmation required: The return window, return-shipping responsibility, refund timing and cancellation rules were not present in the supplied pages. Confirm the actual terms below before publishing.

Return eligibility and time window

Return request window: TO CONFIRM: enter the actual return-request window.. Eligibility can depend on the product condition, category and applicable consumer law. Any exclusions must be clearly disclosed before purchase and must comply with applicable law.

How to request a return

  1. Contact customer support with your order number and reason for the request.
  2. For a damaged, defective or incorrect item, provide clear photos and retain the packaging.
  3. Wait for return instructions before sending the product back.
  4. Pack the item securely and include the requested order details.

Damaged, defective or incorrect items

Contact us as soon as reasonably possible after delivery. We will review the issue under the published policy and applicable law.

Return shipping

Return shipping responsibility: TO CONFIRM: state who pays return shipping for each eligible reason..

Refunds

Approved refunds will generally be returned to the original payment method where supported, subject to payment-provider procedures. Expected processing time after approval: TO CONFIRM: enter the actual refund processing time after approval.. Bank/payment-provider posting times may vary.

Order cancellations

Cancellation terms: TO CONFIRM: state when an order can be cancelled.. Contact support as soon as possible; orders already dispatched may need to follow the return process.

Contact Holy Rudraksha

Address: 46, Rajeev Colony, Kaithal Road, Karnal, Haryana – 132001
Phone: +91-8901611116
Email: info@holyrudraksha.com